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Accessibility Statement for FAS.Scot

This accessibility statement covers

This accessibility statement applies only to

The website allows disabled users to find out more information about the Farm Advisory Service and to discover information and resources aimed at increasing the profitability and sustainability of farms and crofts.

This website is run by SAC Consulting. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • zoom in up to 100% without the text spilling off the screen
  • we have also made the website text as simple as possible to understand to users likely to require the services described on this website.
  • the text will reflow in a single column when you change the size of the browser window
  • you can navigate online forms using just a keyboard

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • you can’t change colours, contrast levels and fonts
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
  • you cannot modify the line height or spacing of text
  • you cannot skip to the main content when using a screen reader

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:


call 0300 323 0161

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact our helpline at:


With the email title ‘Accessibility’ and the name of the page in question

call 0300 323 0161

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

People who are D/deaf, hearing impaired, or have a speech impediment can contact us using the Text Talk service or through the FAS Advice Line email address:

Technical information about this website’s accessibility

The Farm Advisory Service is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

The website is partially compliant, meeting most requirements of the WCAG 2.1 AA standard.

Non-compliances – this means the content in question is in the scope of the regulations, but there’s an accessibility problem with it

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

Some images do not have a text alternative, so people using a screen reader cannot access the information. This fails WCAG 2.1 success criterion 1.1.1 (non-text content).

When we publish new content we’ll make sure our use of images meets accessibility standards.

Navigation and accessing information

There is no way to skip the repeated content in the page header (for example, a ‘skip to main content’ option).

It’s not always possible to change the device orientation from horizontal to vertical without making it more difficult to view the content.

It’s not possible for users to change text size without some of the content overlapping.

Interactive tools and transactions

Some of our interactive forms are difficult to navigate using a keyboard. For example, because some form controls are missing a ‘label’ tag.

Disproportionate burden

Due to the number of images involved, images published to the site before 23/09/2020 may not have suitable alt text in place.

Due to the number of documents involved, word documents and PDF’s published before 23/09/2020 may not be accessible to all visitors.

Due to the number of files involved, podcast and audio recordings published before 23/09/2020 may not be accessible to all visitors.

Content that’s not within the scope of the accessibility regulations

PDFs and other documents

Some of our PDFs and Word documents are essential to providing our services. For example, we have PDFs with information on how users can access our services, and forms published as Word documents. By December 2021, we plan to either fix these or replace them with accessible HTML pages.

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. For example, East Lothian Farming and Wildlife Programme will remain unchanged.

Any new PDFs or Word documents we publish will meet accessibility standards.

Preparation of this accessibility statement

This statement was prepared on 22/09/2020. It was last reviewed on 23/09/2020.

This website was last tested on 22/09/2020. The test was carried out with the aid of the Monsido accessibility tool.

We used the tool to take a sample of pages to test and will revisit this at a future date when there is more complete compliance on the site.

The link to the report will be provided as soon as the export from the tool is available.